Seattle, WA, August 11, 2020 /PRNewswire/ — Globys today announced a partnership with Orange Belgium, a subsidiary of Orange Group, to transform the digital experience for Orange’s business customers.
Globys and Orange Belgium have re-launched Orange’s “Business Zone” portal based on Globys’ out-of-the-box, SaaS platform for telecom service providers, transforming a legacy, bespoke Orange system into an integrated portal experience for their business customers. This transformation delivers personalized analytics across all invoices and services, and gives customers the unique ability to take immediate action on service utilization insights throughout their entire lifecycle.
“Orange is very happy with the platform from Globys because it helps our customers find and analyze information about their account online”, said Maarten Van Asselbergh, B2B Product Manager at Orange Belgium, “This increases customer satisfaction, which is important to Orange.”
“We are thrilled to partner with Orange Belgium andreach this milestone in their digital transformation initiative”, said Bram Cool, Senior Vice President of EMEA for Globys, “Their commitment to the customer experience is very clear and Business Zone illustrates this well.”
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